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- The player from Canada had lodged a complaint about not receiving her winnings of 28,000 from an internetowego casino.
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- Since they used each other’s devices and payment methods several times, we had owo reject the complaint.
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- Despite our efforts owo mediate, the casino had not initially responded to the complaint.
The player from Ecuador had reported that his internetowego casino account had been blocked without explanation after he had attempted owo withdraw his winnings. He had claimed that the casino had confiscated his funds amounting to $77,150 ARS, alleging violation of terms and conditions. Despite our efforts jest to mediate, the casino had not initially responded owo the complaint. Unfortunately, the casino voided his balance apart from the original deposit and suspended his account with the explanation that he had a duplicate account.
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- The casino had alleged the presence of duplicate accounts as the reason for cancelling his withdrawal attempts.
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The casino website also has a customer support service, it works around the clock. The support service works in chat mode on the website or via mail. VIP Club is a loyalty program that allows users to receive more bonuses and prizes from the site.
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Even withdrawals were surprisingly fast.Just owo be clear though — I’m not here jest to get rich. Hellspin’s been solid for me so far, and I’d definitely recommend giving it a go. The game selection is very typical, including casino and on-line games. This casino can be a great spot for players who want to get good bonuses all year round. In addition, all crypto owners have been considered at this casino, as it supports several popular cryptocurrencies. It’s worth noting that verification is a mandatory procedure that should be in any respectable online casino.
The casino’s on-line czat informed the player that he did not qualify for the premia due jest to high nadprogram turnover. The player had sought a refund of his deposit but was told by the casino that he had to trade it three times before it could be refunded. We couldn’t assist with the deposit refund request as the player chose to continue playing with these funds. The player from Italy was facing challenges with withdrawing his winnings amounting jest to 232,000 € from Hellspin Casino. Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service.